Delivery Information

Delivery Options and Pricing

 

Pardon our dust! We’re hard at work improving your online shopping experience. Check back with us in early November 2017 to experience the new and improved burtsbees.co.uk.In the meantime, find all your favourite products at other online retailers.

 


 

Type Cost Delivery Date and Time Signature Required? Area
Standard Delivery £3.95

3 – 5 working days

Mon to Fri, 7:30am-5pm, excluding public holidays.

No UK Mainland
Express Delivery £7.00

1 – 2 working days

Mon to Fri, 7:30am-5pm, excluding public holidays.

Orders placed Thurs after 1pm, Fri, Sat, and Sun will be delivered the following Tues

Yes UK Mainland

Extended areas outside of UK Mainland such as Highlands and Northern Ireland, please add 1-2 days to delivery date.

Delivery Rules and Restrictions

•  Orders via Standard Delivery are sent through 1st Class Royal Mail and do not require a signature upon delivery. But if you are not at home and the parcel is too big for your letterbox Royal Mail should leave a 'Something for you' card so that you could arrange to have your item redelivered via Royal Mail. For more information please visit - Royal Mail

•  Orders via Express delivery require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.

•  Burtsbees.co.uk is only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place separate orders for each unique address.

•  Orders are delivered on working days only. Working days are Monday-Friday, excluding public holidays within the UK. If we experience higher order volume, there may be delays in delivery.

International Locations

At the moment, products purchased on Burtsbees.co.uk can only be billed and delivered to destinations within the UK.

Order Confirmation and Delivery Email

When you place an order on burtsbees.co.uk successfully, you will receive an order confirmation email confirming your order success with an order number. After your order is processed, you will receive another order delivery email confirming your order has been dispatched.

If you have any queries please feel free to reach out to us – Contact us