Cookie Information

Cookie Policy

We use a variety of technologies such as cookies, web beacons, clear GIF, pixels, internet tags, and browser/web logs to gather information when you visit or interact with our websites,mobile apps, and email communications. We use this information for a variety of purposes, such as to make our websites work properly, to make a user’s experience more efficient, to understand how visitors interact with our websites, and to for advertising purposes.

Cookies

Cookies are small text files that are placed on your computer or mobile device by websites you visit. Cookies are either “persistent cookies” or “session cookies.” Persistent cookies allow websites to remember your information and settings when you return to the website or interact with our services repeatedly. Persistent cookies stay on your browser until you delete them or they expire. Session cookies only last for as long as your session and are erased when you close your browser.

The following information explains the cookies we use and why:

  • Necessary and Functional Cookies.Some technology is needed for the operation of our website. This includes cookies that enable basic functions such as page navigation and access to secure areas of the website. Because our websitecannot function properly without this technology, it is always active. Note that while you can set your browser to block this type of technology, doing so may cause some parts of our websites to not work.

Name

Purpose

Duration

preservedReferer_V6

This is usedtotrackand validate affiliate referrers.

Session

ADRUM

This is used to monitor page load speeds and bad sessions for purposes of troubleshooting.

Session

ADRUM_BT*

This is usedto trackerrors for purposes of troubleshooting.

Variable (has been 9999 or 1 day)

ElysiumBasket{{burtsbees}}_V6

This is used to access what the user has already put in their basket in that session or a previous visit.

1 month

co_redirect

This is used to redirect usersin the event ofan error.

1 year

nc_clr

The locale forCheckout.

Session

nc_s

TheCheckout Session ID.

Session

wtid

This is used for Fraud checking.

3 years

RELOAD_BASKET

This is used in connection withcheckout to clear the user’s basket after a successful order.

1 year

DECACHE_CUSTOMER

This is used in connection with checkout to remove theuserfrom cache.

1 year

CheckoutHandoverToken_V1

This is used for security purposes to verify the checkout handover token.

Session

cookieNoticeShown

This is used toremember that you have seen ourcookie notice

1 year

chosenSubsite_V6

This is used to keep the user on a subsite once they have selected it

Session

currency_V6

This is used toremember what currency the userhas chosen

1 year

shippingCountry_V6

This is used toremember the user’sshipping country preference.

1 year

locale_V6

This is used toremember what language the user is viewing the website in

1 year

_dc_gtm_UA-121623538-1

This is associated with sites using Google Tag Manager to load other scripts and code into a page.

1 minute

JSESSIONID

This is used for the purposes of session management.

Session

user_id_V6

This is used torecognize the user and keep them logged in during server restarts.

1 hour on desktop unless overwritten by site configSesionTimeoutInSeconds; 30 days on mobile

NSC_*

Thisis used to ensurethe user’s interaction with the website is uninterruptedwhen awebsite is hosted on multiple servers.

Session

reEngagementCookie

Thisis used to prevent the reengagement popup from continuously showing once dismissed.

5 years

csrf_token

This is used to prevent cross site request forgery.

Session

mobile_V6

This is used to help with transitioning between mobile and desktop sessions.

Session

LPSessionID

This is used in connection with theLivePerson real time messaging platform to enable live chat on a website.

Session

LPSID-nnnnnnnn

This is used in connection with theLivePerson real time messaging platform to enable live chat on a website.

Session

LPVID

This is used in connection with theLivePerson real time messaging platform to enable live chat on a website.

2 Years

LPVisitorID

This is used in connection with theLivePerson real time messaging platform to enable live chat on a website.

2 years

RememberMe_{{burtsbees}}_V6

This is used to remember user log-in details on the website.

5 Years

allow-restricted

This is used to determine whether a user can view restricted content.

Session

lpTestCookiennnnnnnn

This is used to check whether the user’s browser supports cookies.

Session

  • Analytics.Analyticstechnologies are primarily used to improveour products, services, and user experiences, includingthe operation and layout of our website. Analyticsmay be conducted by us or one of our service providers. Some tracking is used to collect information about how you use our website, such aswhich pages you visit, how often you visit, and where you are visiting from. If you do not allow us to use analyticscookies and technologies, we will not be able to easily monitor our performance to improve our services.

Name

Purpose

Duration

affil_V6

This is used to track sales that have come in via an affiliate network link.

30 days

thgUserId

This is used to unify sessions that happen across a single user if they are not logged in.

2 Years

user_transaction_ids

This is used tostore a user’s transaction ID after checkout to find and troubleshoot duplicate transactions.

2 Years

_ED0FC_V6

This is used to store information relating to the contents of the user's basket.

1 Year

chumewe_sess

This is used to give a user's session a unique identifier.

4 Years

chumewe_user

This is used to give a user a unique identifier.

5 Years

_ga

This is used togenerate statistical data on how a visitor uses the website (e.g., the time that a visit occurred, whether the visitor has been to the website before, and what website referred the visitor to the web page).

2 Years

_gid

This is used to generate statistical data on how a visitor uses the website (e.g., the time that a visit occurred, whether the visitor has been to the website before and what website referred the visitor to the web page).

1 Day

_gat_UA-121623538-1

This is used to limit the amount of data recorded on high traffic volume websites.

1 Minute

__cfduid

This is used to provide uptime analysis and response times for the site.

30 days

  • Advertising. Advertising tracking technology, such as behavioural advertising cookies, may be set by us, or by third parties. The technology is used to deliver advertisements that may be relevant to you, to limit the number of times you see an advertisement, to help measure the effectiveness of advertising campaigns, or to understand your behaviour after you view an advertisement.

Name

Purpose

Duration

Your Choices

You can set your browser to refuse some or all cookies, or to indicate when a cookie is being sent to your computer. However, this may prevent our websites or services from working properly. You can also set your browser to delete cookies every time you finish browsing. For more information about how to manage browser cookies, please follow the instructions provided by your browser.

More Information

For more information about how we use the information you submit on this site, or how to contact us with questions, please read our Privacy Policy.