Cookie Information
Cookie Policy
We use a variety of technologies such as cookies, web beacons, clear GIF, pixels, internet tags, and browser/web logs to gather information when you visit or interact with our websites,mobile apps, and email communications. We use this information for a variety of purposes, such as to make our websites work properly, to make a user’s experience more efficient, to understand how visitors interact with our websites, and to for advertising purposes.
Cookies
Cookies are small text files that are placed on your computer or mobile device by websites you visit. Cookies are either “persistent cookies” or “session cookies.” Persistent cookies allow websites to remember your information and settings when you return to the website or interact with our services repeatedly. Persistent cookies stay on your browser until you delete them or they expire. Session cookies only last for as long as your session and are erased when you close your browser.
The following information explains the cookies we use and why:
Necessary and Functional Cookies.Some technology is needed for the operation of our website. This includes cookies that enable basic functions such as page navigation and access to secure areas of the website. Because our websitecannot function properly without this technology, it is always active. Note that while you can set your browser to block this type of technology, doing so may cause some parts of our websites to not work.
Name | Purpose | Duration |
preservedReferer_V6 | This is usedtotrackand validate affiliate referrers. | Session |
ADRUM | This is used to monitor page load speeds and bad sessions for purposes of troubleshooting. | Session |
ADRUM_BT* | This is usedto trackerrors for purposes of troubleshooting. | Variable (has been 9999 or 1 day) |
ElysiumBasket{{burtsbees}}_V6 | This is used to access what the user has already put in their basket in that session or a previous visit. | 1 month |
co_redirect | This is used to redirect usersin the event ofan error. | 1 year |
nc_clr | The locale forCheckout. | Session |
nc_s | TheCheckout Session ID. | Session |
wtid | This is used for Fraud checking. | 3 years |
RELOAD_BASKET | This is used in connection withcheckout to clear the user’s basket after a successful order. | 1 year |
DECACHE_CUSTOMER | This is used in connection with checkout to remove theuserfrom cache. | 1 year |
CheckoutHandoverToken_V1 | This is used for security purposes to verify the checkout handover token. | Session |
cookieNoticeShown | This is used toremember that you have seen ourcookie notice | 1 year |
chosenSubsite_V6 | This is used to keep the user on a subsite once they have selected it | Session |
currency_V6 | This is used toremember what currency the userhas chosen | 1 year |
shippingCountry_V6 | This is used toremember the user’sshipping country preference. | 1 year |
locale_V6 | This is used toremember what language the user is viewing the website in | 1 year |
_dc_gtm_UA-121623538-1 | This is associated with sites using Google Tag Manager to load other scripts and code into a page. | 1 minute |
JSESSIONID | This is used for the purposes of session management. | Session |
user_id_V6 | This is used torecognize the user and keep them logged in during server restarts. | 1 hour on desktop unless overwritten by site configSesionTimeoutInSeconds; 30 days on mobile |
NSC_* | Thisis used to ensurethe user’s interaction with the website is uninterruptedwhen awebsite is hosted on multiple servers. | Session |
reEngagementCookie | Thisis used to prevent the reengagement popup from continuously showing once dismissed. | 5 years |
csrf_token | This is used to prevent cross site request forgery. | Session |
mobile_V6 | This is used to help with transitioning between mobile and desktop sessions. | Session |
LPSessionID | This is used in connection with theLivePerson real time messaging platform to enable live chat on a website. | Session |
LPSID-nnnnnnnn | This is used in connection with theLivePerson real time messaging platform to enable live chat on a website. | Session |
LPVID | This is used in connection with theLivePerson real time messaging platform to enable live chat on a website. | 2 Years |
LPVisitorID | This is used in connection with theLivePerson real time messaging platform to enable live chat on a website. | 2 years |
RememberMe_{{burtsbees}}_V6 | This is used to remember user log-in details on the website. | 5 Years |
allow-restricted | This is used to determine whether a user can view restricted content. | Session |
lpTestCookiennnnnnnn | This is used to check whether the user’s browser supports cookies. | Session |
Analytics.Analyticstechnologies are primarily used to improveour products, services, and user experiences, includingthe operation and layout of our website. Analyticsmay be conducted by us or one of our service providers. Some tracking is used to collect information about how you use our website, such aswhich pages you visit, how often you visit, and where you are visiting from. If you do not allow us to use analyticscookies and technologies, we will not be able to easily monitor our performance to improve our services.
Name | Purpose | Duration |
affil_V6 | This is used to track sales that have come in via an affiliate network link. | 30 days |
thgUserId | This is used to unify sessions that happen across a single user if they are not logged in. | 2 Years |
user_transaction_ids | This is used tostore a user’s transaction ID after checkout to find and troubleshoot duplicate transactions. | 2 Years |
_ED0FC_V6 | This is used to store information relating to the contents of the user's basket. | 1 Year |
chumewe_sess | This is used to give a user's session a unique identifier. | 4 Years |
chumewe_user | This is used to give a user a unique identifier. | 5 Years |
_ga | This is used togenerate statistical data on how a visitor uses the website (e.g., the time that a visit occurred, whether the visitor has been to the website before, and what website referred the visitor to the web page). | 2 Years |
_gid | This is used to generate statistical data on how a visitor uses the website (e.g., the time that a visit occurred, whether the visitor has been to the website before and what website referred the visitor to the web page). | 1 Day |
_gat_UA-121623538-1 | This is used to limit the amount of data recorded on high traffic volume websites. | 1 Minute |
__cfduid | This is used to provide uptime analysis and response times for the site. | 30 days |
Advertising. Advertising tracking technology, such as behavioural advertising cookies, may be set by us, or by third parties. The technology is used to deliver advertisements that may be relevant to you, to limit the number of times you see an advertisement, to help measure the effectiveness of advertising campaigns, or to understand your behaviour after you view an advertisement.
Name | Purpose | Duration |
Your Choices
You can set your browser to refuse some or all cookies, or to indicate when a cookie is being sent to your computer. However, this may prevent our websites or services from working properly. You can also set your browser to delete cookies every time you finish browsing. For more information about how to manage browser cookies, please follow the instructions provided by your browser.
More Information
For more information about how we use the information you submit on this site, or how to contact us with questions, please read our Privacy Policy.