I love it when the product in the tube is up to the standards of how it is supposed to be manufactured. I read another review who said the exact same complaint about inconsistency. I had a recent tube which also would come off in "gobs"--it had difficulty maintaining a tube shape. This particular was also gritty (?)--that was a new one one me! I don't get it. I will continue to buy but have lowered my expectations as to whether each tube will deliver with the same results.

I can't attest to how this lip balm works, because I can't leave it on my lips long enough to tell any difference. This is due to the strong smell, much like lemon Pledge furniture polish. I thought I must be imagining it, so I had my husband, who has the most dull sense of smell of anyone I know smell it, and even he wrinkled his nose in disgust. I'm not sure what is giving it such a strong smell (and taste), but it was totally unexpected and not in a good way. I'm normally such a Burt's Bees fan, and when I realized I'd left my favorite lip balm at home while traveling, I picked this up to use on the road. The scent actually makes me a bit queasy and I wound up tossing it.

I am a long time user of Burts Bees, I love the classic minty one and the vanilla one. I thought I’d try out the ultra conditioning and I’m very disappointed. I have to reapply ever 20 min and just feel greasy after. 24 hours later my lips are red and more chapped than before. Do not recommend this one.

Although they claim this is hypoallergenic, I discovered I’m allergic to this. It caused excessive peeling.

I have used this product for many years... noticed the packaging was slightly different and when I used my lips started to burn and spilt. Since they were bought by Clorox, they have changed the formula! I will never buy again...the original says kokum utter, the new one does not say this. If you compare the ingredients they are clearly different... beware!

I love Burt’s Bees, but this particular one, like others have said previously, did dry out my lips, too. I had to reapply often and after a week, my lips are worse, too. Will stick to the original

My mom included this in my stocking. I like burts bees lip balm but this stuff is terrible. Buy the Original lip balm.

I have been newly introduced to Burt's Bees Lip Balm. In store, I had to choose between the ultra conditioning and the original choices of Burt's Bees. I decided to purchase the ultra conditioning option because I thought it would help my severely dry lips. However, the lip balm resulted in oily skin that provided little relief for the first five minutes. Afterwards, my lips felt dry and chapped again. I ended up going back to the store and purchasing another pack of the original Burt's Bees Lip Balm with beeswax. This pack was significantly better than the ultra conditioning pack. Although I am satisfied with the original Burt's Bees Lip Balm with beeswax and peppermint, I feel like I have wasted money purchasing the ultra conditioning lip balm.

As others have said, Burts's reputation falls apart inside this tube of unfulfilled promises. How much more moisturizing does "not chapped" need to be? Purchase their more reliable staple and avoid this nonsense.

Do not pay any attention to the less-than-stellar reviews! Anyone who is giving this excellent lip balm less than 5 stars needs to do their homework and stop expecting a miracle. I love how it feels (glides on), performs (incredibly moisturizing and soothing) and the ingredients (free of nasties). This is by far the best lip balm I have tried (and I've tried them all, including one that go for over $50). Great product and you don't have to go into debt to have beautiful lips!